We asked him to take us a picture and he said that he was busy. Something remarkable was that the manager was very rude with almost every employee and some customers. Attitude from everybody was very bad, poor customer service. Our drinks arrived to the table after 25 minutes, I asked for an spoon several times and no body helped me, I went to servers room and got it for my self. The place was extremely dirty, the restrooms were incredibly and extremely dirty and in a very bad condition (photos attached) salad bar was having almost nothing and it was just 6 PM. Order online from Samba Brazilian Steakhouse & Lounge on MenuPages. Ever since we arrived to the place and they got to know that we were a Groupon reservation, they didn't treat us nice, we were not the priority for them, maybe because we were a Groupon reservation. Menu, hours, photos, and more for Samba Brazilian Steakhouse & Lounge located at 1000 Universal Studio Blvd Ste 101H, Universal City, CA, 91608-1017, offering Latin American, Dinner, Steak, Brazilian and Lunch Specials. I purchased the Groupon deal for this restaurant. Yesterday me and my family went to celebrate the 40th wedding anniversary of my parents. Worst experience ever on one of The worst restaurants I have ever visited. Well Samba required for us to pay gratuity on the original price of what the meal would have cost without the Groupon! Basically we got the Groupon for nothing! We paid nearly $200 in gratuity! Which is crazy because most of the food is buffet and you serve yourself! When I write a review that is not 5 stars I always try to explain the negatives but point out the positives, I at a loss here. On another note, we were a large party of over 15 we had prepaid with deals on Groupon for like 2 for $65 /3 for $109, etc. Unfortunately the new meat was black and burned but still bloody on the inside! It tasted like charcoal. After speaking to management, I was offered to receive a plate especially prepared well done delivered to my table. Besides the fact that I was not able to get a single piece of well done beef, the seasoning was just not delicious to me. I did not have a great experience! Brazillian Steakhouse is my new favorite cuisine for the past 2 years and in my opinion this place did not do it justice.